- Local
Local same-day courier service with delivery options from 60 minutes to 3 hours
- Overnight
Low cost, local, regional, and domestic overnight delivery service to every US address
- Supply Chain
Reduce costs and increase customer service with LaserShip Supply Chain management
- Global Next Flight
Custom critical next flight service, for time-sensitive delivery worldwide
- StatShip
Healthcare industry shipping solutions, custom delivery services
- Freight
Time-definite freight service for on-time delivery and shipment integrity
Customer Support Questions
Recipients
How can I track my package?
Just enter your tracking information in the Track Shipment box on the top right and click on the Track button.
Who do I contact if I have an issue with my delivery?
Please contact our Customer Service Team at (800) 527-3764 or use the customer care form.
How late does LaserShip Deliver?
We generally try to get our deliveries completed by 6 pm EST however due to inclement weather, or seasonal spikes we may deliver later.
What if I live in an apartment or a neighborhood where I don’t want my package left in front of the door?
Please contact our Customer Service Team at (800) 527-3764 and they will put an alert on your package so it is not left unattended.
What hours is your customer service line open ?
Our customer service center is open from Monday to Friday from 8 am to 9 pm EST, Saturday from 8 am to 8 pm EST and on Sunday from 8 am until 5 pm EST.
I am having problems with tracking, what should I do?
If you are suffering issues with the tracking then please contact our Customer Service Team at (800) 527-3764 to resolve any tracking issues.
Why isn't my package moving?
It is possible that we may not of received your package from the shipper, if your not sure, please feel free to contact our customer service at (800) 527-3764
Customers
How do I place an order?
Simply click here to get in contact with a shipping consultant who can help you.
How can I set up a LaserShip Account?
Simply click here, and you will be prompted you for all the information required to make an account.
Where can I ship items to?
Simply click here to get in contact with a shipping consultant who can help you.
How can I track my packages?
Just enter your tracking information in the Track Shipment box on the top right and click on the Track button.
I am a customer of LaserShip, who should I contact with issues regarding my correspondence with LaserShip?
Please contact our Customer Service Team at (800) 527-3764 or use our Customer Care form.
Who do I contact to update my contract with LaserShip?
Call your original sales agent. If you do not know who that is then please contact our Customer Service Team at (800) 527-3764 and they will put you in touch with a Sales agent who can assist you.