Customer Service: (800) 527-3764

About Us

LaserShip makes deliveries happen faster for businesses and consumers. We’ve developed a unique east coast delivery network positioned to enhance the speed and flexibility of last mile delivery. We help consumers get products more quickly while lowering the cost of distribution for the businesses they buy from. In addition to being an ideal delivery partner for e-retailers, we feature specialized divisions that support time-critical delivery for healthcare logistics, routed delivery, and Global Next Flight Delivery. We have over 600 employees who share a passion for great service, connecting you with 2500 independent couriers who achieve on-time delivery seven days a week, enabling our expanding delivery network to reach more people every day.

Our philosophy comes down to focusing on a few key points:

Communicate. Delivering fast for a great price is only half the equation; it must also be easy for you to know what’s happening with your delivery. Our responsive staff keeps you informed every step of the way. You can see what’s happening with your shipment at all times, and can speak to our great staff any time more information is needed. We want the LaserShip name to be something you feel really good about.

Care. We really love what we do. Most of us at LaserShip have been together for ten years or more. We’re doing something that helps people get products faster with less cost and hassle. We care about getting your shipment to you on time, at a great price, by people who enjoy their work.

Provide Great Customer Service. Our easy to reach customer service department won’t keep you waiting on hold for an eternity. We’ll reply promptly if you send us an email. And when you contact us we'll act quickly, and if something is wrong we’ll make things right. Email us This email address is being protected from spambots. You need JavaScript enabled to view it. , tweet us, send us a Facebook message or speak with a Customer Care Specialist (until 9:00pm daily) at (800) 527-3764.

Thanks for taking the time to learn more about us. We hope to have the opportunity to help you get what you need, fast!

 

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Customer Service

Main Phone: (800) 527-3764

Monday-Friday 8am - 9pm
Saturday 8 am - 8pm
Sunday 8 am - 5pm

Contact Us

 

Corporate Headquarters
1912 Woodford Road
Vienna, VA 22182

 

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